1. Introduction
Aurora AI respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
2. Information We Collect
We may collect the following types of information:
- Personal information (name, email address, phone number)
- Queries and search interactions within the app
- Device information (device model, operating system, unique device identifiers)
- App usage data (features accessed, session duration, in-app activity)
- Location data (with your permission, to provide location-based results)
- Push notification tokens (if you opt in to notifications)
3. How We Use Your Data
We use your data for the following purposes:
- To fulfill search and query requests on your behalf
- To contact businesses and retrieve pricing, availability, and confirmations
- To provide location-relevant results and recommendations
- To send push notifications about your requests and results
- To improve our AI models and app experience
- To communicate with you about your account and our services
4. Data Sharing
We may share your information in the following circumstances:
- With vendors and businesses — only the minimum information necessary to fulfill your request
- With service providers who assist in operating our app (e.g., cloud hosting, analytics)
- With app store platforms as required for app distribution and in-app purchases
- When required to comply with legal obligations or enforce our policies
5. Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal requirements. When data is no longer needed, we securely delete or anonymize it.
6. Security
We implement industry-standard encryption, secure data storage, and app-level security safeguards to protect your personal information. Data transmitted between the app and our servers is encrypted in transit. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — request that we correct inaccurate data
- Deletion — request that we delete your data
- Portability — request your data in a portable format
8. Permissions
Our app may request the following device permissions to provide core functionality:
- Location — to deliver location-based search results
- Notifications — to alert you when results are ready or vendors respond
- Camera/Photos — to allow you to share images related to your queries
- Microphone — to record and send voice notes for hands-free queries
- Contacts — to invite friends via our referral program and share results
9. Third-Party SDKs & Analytics
We use mobile analytics tools and third-party SDKs to understand app performance and usage patterns. These tools may collect anonymized usage data, crash reports, and device information. We do not sell your personal data to third parties.
10. Account deletion
You may request that your Aurora AI account and associated personal data be deleted. Follow the steps on our account deletion page, which explains what data is removed, what may be retained, and retention timeframes.
11. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: support@aurorax.co